Payment methods, shipping and deliveries
Payment Methods
To ensure a safe and convenient shopping experience, we provide the following payment methods:
- Credit/Debit Card (Visa, Mastercard, American Express)
- MB WAY
- PayPal
- ATM
- Apple Pay
- Google Pay
Shipping
We work hard to ensure that you receive your order as quickly as possible. However, as the product is customized and requires design creation, the production and delivery time may take up to 15 days. Thank you for your understanding!
Shipments are made through trusted carriers and include a tracking code so you can follow your order in real time.
Free Shipping:
We offer free shipping for purchases in mainland Portugal and the islands (Madeira and Azores).
Deliveries
If you have had any problems with your order, please contact us so that we can help you in the best possible way.
What to do when you receive your order?
- Please check that the packaging is in good condition before accepting delivery.
- If there are signs of damage, please report it to the carrier immediately and contact us.
If you have any questions or need more information, we are always available to help!